Daily Hello Support

Welcome to Daily Hello support. We're here to help you stay connected with your loved ones.

Frequently Asked Questions

How do I check in?

Simply open the app and tap the "I'M OKAY" button. You can optionally select your mood (Good, Okay, or Rough) to share how you're feeling.

How do I connect with a caregiver?

Daily Hello uses iCloud to sync check-ins between family members. Make sure you're signed into the same iCloud Family Sharing group, or share your iCloud data with your caregiver.

What happens if I miss a check-in?

If you don't check in within your set time window, your caregiver will receive a notification alerting them that you may need assistance.

How do I change my check-in time window?

Go to Settings in the app (tap the gear icon) and adjust your preferred check-in hours.

Is my data private?

Yes! Your check-in data is stored securely in iCloud and is only shared with your designated caregivers. We don't collect, sell, or share your data with anyone else. See our Privacy Policy for details.

How do I switch between Checker and Caregiver roles?

You can switch roles in the app's Settings. Tap "Switch to Caregiver View" or "Switch to Patient View" depending on your current role.

Contact Us

Still need help? We'd love to hear from you.

Email: support@dailyhello.app

App Information


Privacy Policy